Privacy

Privacy Policy

This policy explains how Buellers collects, uses and protects your personal data when you browse our website, place an order, or get in touch.

Signature gourmet beef burger on a dark neutral background

How we use your data

Clear answers about what we collect, why we collect it, and the choices you have.

Who we are

Buellers is a restaurant and takeaway based at 236, High Street, Northallerton, North Yorkshire, DL7 8LU (UK).

What data we collect

Depending on how you use the site, we may collect contact details (such as your name, email and phone number), order and payment details (processed by our payment providers), delivery/pickup details, and technical data like IP address, device information and pages visited.

Why we collect it

We use your data to process and fulfil orders, provide customer support, improve our website and services, prevent fraud, and meet legal and accounting obligations.

Lawful bases for processing

We process personal data where it is necessary to perform a contract (e.g., fulfilling an order), to comply with legal obligations, for our legitimate interests (e.g., improving our services and preventing fraud), and where you have given consent (e.g., certain cookies or marketing where applicable).

Who we share data with

We may share data with service providers that help us run our business, such as website hosting, analytics, email, payment processors, and delivery/ordering platforms. We only share what is necessary and expect appropriate safeguards.

How long we keep data

We keep personal data only as long as needed for the purposes described above, including legal, accounting and reporting requirements. Retention periods vary depending on the type of data and our obligations.

Your rights

Your choices and controls

You have rights over your personal data. If you want to make a request, we’ll respond as quickly as possible and within the timeframes required by law.

Access, correction and deletion

You can ask for a copy of your data, request corrections, or ask us to delete it where applicable.

Objections and portability

You can object to certain processing, request restriction, or ask for your data in a portable format where the law allows.